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972.591.1915

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Support Services

 

Hosted Exchange Web Mail Login

Click the link below to be taken to the BSI web mail login page. Enter your entire email address in the username field followed by your password.

BSI Web Mail Login Page

Remote Support Assistance

Click the link below to recieve remote support assistance. Enter your name and the support key provided to you by your support technician and the session will begin shortly.

BSI Remote Assistance

How do I request Support?



Option #1
Open a support request - this is the most efficient way of requesting support, and should be used 95% of the time. This type of request typically isn't urgent, but will be handled within the guidelines of your guaranteed service level agreement.

Option #2
Place a call to our helpdesk
- you may call our helpdesk and receive assistance anytime. Please be in front of the device you are having an issue with (computer, handheld, iPad, etc) so that we may provide the best assistance possible. The contact number is (972) 591-1922 (if after hours leave a message and we will return your call asap).

Normal support hours are 8:00am - 6:00pm (Central) but calls are monitored after hours and returned in the order received.

Client Testimonials

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"The helpdesk at BSI is always responsive when my staff calls. They have nothing but applause from the service that they recieve. A complete 180 from other IT companies that we have dealt with in the past. These guys GET IT!"

-Craig Barlow, Attorney at Law 





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"Business Solutions has a way of talking computers to you on your level, and at the same time, deliver prompt and excellent service. Our computer network has never been better!"

-Laura Minor, J. Wright & Associates, Inc.

How Are We Different?

We have over 15 years of experience supporting Microsoft based networks. We recognize that technology exists to make our lives easier, and it should be presented to the end user that way. Our support personnel are trained to provide exceptional customer service first, and exceptional technical aptitude second. 
Your experience with BSI will be a positive one, from start to finish...

Social Media

Click on the social media icons below and stay connected with us across the web and throughout your day.

Contact Information

Contact us today for more information or for immediate technical guidance.

Address: 10440 N. Central Expy, Suite 1150 Dallas,TX 75231
Sales: 972-591-1915
Support: 972-591-1922
E-mail: info@bsidfw.com